VALA2010 Proceedings

The VALA2010 15th Biennial Conference and Exhibition was held at the Melbourne Convention and Exhibition Centre, Melbourne, Australia from 9 – 11 February 2010. The theme for this conference was Connections.Content.Conversations.

Recognising that information technology is ultimately there for the end user, the conference was opened with a short and humorous video clip of a young digital native library user called Abbey.

The following papers were presented at VALA2010. See also the VALA2010 Programme or the archived VALA2010 conference web site.

Creative Commons License All works are licensed under a Creative Commons Attribution-NonCommercial License unless specifically stated.

VALA2010 Plenary 5 Rainie

VALA20120Networked creators: how users of social media have changed the ecology of information and created new roles for librarians to play in people’s lives

VALA 2010 PLENARY 5: Lee Rainie
Thursday 11 February 2010 08:45 – 09:55
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-plenary-5-rainie

VALA2010 Keynote SpeakerLee Rainie

Director of the Pew Internet & American Life Project, USA
http://www.pewinternet.org

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    VALA2010 Plenary 5 Rainie Paper 79.16 KB

Abstract

The rise of bloggers, social networkers, Twitterers, and other social media participants has created an explosion of information and new forms of cultural contributions. As assessors and curators of media – old and new – librarians are especially confronted by the new challenges these changes march through their communities. This paper will document the changes, discuss the new kinds of communities that social media users create, and point out several fresh roles that librarians can play in serving people in the new information ecology.

VALA2010 Session 11 Cook

VALA20120Keeping up: strategic use of online social networks for librarian current awareness

VALA 2010 CONCURRENT SESSION 11 – Social Networking
Thursday 11 February 2010 10:30 – 11:00
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-11-cook

VALA Peer Reviewed PaperSue Cook

Information Specialist, CSIRO Information Management and Technology
http://www.csiro.au

Constance Wiebrands

Manager, Flexible Delivery and Lending Services, Curtin University Library
http://library.curtin.edu.au

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    VALA2010 Session 11 Cook Paper 596.16 KB
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    VALA2010 Session 11 Cook Presentation 2.45 MB

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    VALA2010 Session 11 Cook Podcast 12.89 MB

Abstract

Librarians were surveyed in August 2009 about their use of online social networks for professional information. This paper describes the features of online social networking tools that facilitate the flow of relevant current awareness information. Practical methods that can be used strategically within tools to ensure that information is professionally relevant are described, including methods of discovery and evaluation.

 

VALA2010 Session 11 Pugh

VALA20120Wiki-connections: creating synergies within an academic library’s virtual health hub

VALA 2010 CONCURRENT SESSION 11 – Social Networking
Thursday 11 February 2010 11:05 – 11:35
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-11-pugh

VALA Peer Reviewed PaperMajella Pugh

Acting Senior Manager, Health Sciences Libraries, The University of Queensland
http://www.library.uq.edu.au

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    VALA2010 Session 11 Pugh Paper 525.65 KB
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    VALA2010 Session 11 Pugh Presentation 525.65 KB
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    VALA2010 Session 11 Pugh Podcast 12.96 MB

Abstract

Wikis are still considered new technology in an emerging and evolving trend (Web 2.0). In recent years, wikis have been implemented in multi-branch services and standalone libraries. This paper reports on the support a wiki provides a virtual hub of health branches within a university library service. Six of the university’s fourteen branch libraries regularly populate a wiki space with health content, reinforcing synergistic relationships strengthened through a 2008 changed service model. One year later, targeted feedback and a Keepad (clicker) session indicate that health library staff find the space more integral to their daily work than usage statistics imply.

VALA2010 Session 11 Howard

VALA20120Replacing the water cooler: connecting through enterprise microblogging

VALA 2010 CONCURRENT SESSION 11 – Social Networking
Thursday 11 February 2010 11:40 – 12:10
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-11-howard

VALA Peer Reviewed PaperZaana Howard

Project Executive, Knowledge Exchange, CPA Australia
http://www.cpaaustralia.com.au

Darren Ryan

Manager, Library, CPA Australia
http://www.cpaaustralia.com.au

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    VALA2010 Session 11 Howard Paper 1.37 MB
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    VALA2010 Session 11 Howard Presentation 3.48 MB
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    VALA2010 Session 11 Howard Podcast 12.62 MB

Abstract

This paper, founded within Enterprise 2.0, knowledge management and informed learning theory, outlines the introduction of Yammer, an enterprise microblogging application at CPA Australia. The implementation and adoption process is discussed through usage analysis, and resulting outcomes through user success stories. Lessons learned provide a framework for organisations looking to adopt social networking tools within their own organisational environment.

VALA2010 Session 12 Greenhill

VALA20120Taking matters into our own hands: influencing factors and concerning factors for libraries that developed Open Source library software

VALA 2010 CONCURRENT SESSION 12 – IT Management
Thursday 11 February 2010 10:30 – 11:00
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-12-greenhill

VALA Peer Reviewed PaperKathryn Greenhill, 2008 VALA Travel Scholar

Special Services Librarian, Cottesloe-Mosman Park-Peppermint Grove Library
http://KathrynGreenhill.com and http://www.thegrovelibrary.com

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    VALA2010 Session 12 Greenhill Paper 977.71 KB
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    VALA2010 Session 12 Greenhill Presentation 4.08 MB
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    VALA2010 Session 12 Greenhill Podcast 14.54 MB

Abstract

Libraries that develop Open Source library software are influenced by a number of factors. The insights from this group are useful for library staff who are considering adopting Open Source library software. The author surveyed and interviewed staff who developed Scriblio, SOPAC2, VUFind, Blacklight, Koha and Evergreen. She also interviewed librarians who specified the Open Library Environment. The interviews and questionnaires revealed a common attitude to the cost of Open Source Software; similar concerns about speed and process for enhancements to proprietary library software; and similar satisfaction with the control and community that Open Source software has brought to their library operations.

VALA2010 Session 12 McDonald

VALA20120ICT as core business: will we prosper or drown?

VALA 2010 CONCURRENT SESSION 12 – IT Management
Thursday 11 February 2010 11:05 – 11:35
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-12-mcdonald

VALA Peer Reviewed PaperCarolyn McDonald

Technology Services Librarian, Gold Coast City Council
https://www.goldcoast.qld.gov.au/library

Kate Davis

Online Futures Librarian, Gold Coast City Council
https://www.goldcoast.qld.gov.au/library

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    VALA2010 Session 12 McDonald Paper 579.92 KB
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    VALA2010 Session 12 McDonald Presentation 4.06 MB
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    VALA2010 Session 12 McDonald Podcast 13.31 MB

Abstract

Recent changes in IT organisations have resulted in changes to library IT support. Concurrently, new tools and systems for service delivery, have become available, but these require a move away from the traditional ICT model. Many libraries are investigating new models, including Software as a Service (SaaS), cloud computing and open source software. This paper considers whether the adoption of these tools and environments by libraries has occurred as a result of a lack of suitable ICT solutions and support ICT organisations. It also considers what skills library staff need in order to ensure sustainability, supportability, and ultimately, success.

VALA2010 Session 12 Chang

VALA20120Agile and Crystal Clear with library IT innovations

VALA 2010 CONCURRENT SESSION 12 – IT Management
Thursday 11 February 2010 11:40 – 12:10
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-12-chang

VALA Peer Reviewed PaperMay Chang

Head, Library IT Services, University of Maryland, Baltimore County, USA
http://www.umbc.edu

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    VALA2010 Session 12 Chang Paper 286.04 KB
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    VALA2010 Session 12 Chang Presentation 1.57 MB
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    VALA2010 Session 12 Chang Podcast 16.08 MB

Abstract

The Agile project management approach with the Crystal Clear method was used to rapidly develop and deploy a variety of innovative IT applications. Our A-Team of staff and students thrived on the flexible and iterative process, and helped fine-tune our adaptation of the Agile approach for future IT projects.

 

VALA2010 Session 13 McLean

VALA20120Evaluating Web 2.0: user experiences with public library blogs

VALA 2010 CONCURRENT SESSION 13 – Web/Library 2.0
Thursday 11 February 2010 10:30 – 11:00
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-13-mclean

VALA Peer Reviewed PaperMichelle McLean

Information Librarian, Casey-Cardinia Library Corporation
http://www.cclc.vic.gov.au

Paul Mercieca

Lecturer – Information Management and Digital Publishing, RMIT University
http://www.rmit.edu.au

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    VALA2010 Session 13 McLean Paper 342.96 KB
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    VALA2010 Session 13 McLean Presentation 493.91 KB
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    VALA2010 Session 13 McLean Podcast 12.81 MB

Abstract

How well do Web 2.0 tools work for libraries? There have been countless articles written about which Web 2.0 tools libraries should be using and for what purposes, but what about the success of those that are already being used? Casey-Cardinia Library Corporation (CCLC) conducted a survey of online and in-building users over a two-week period to discover their awareness of and use of CCLC’s five library blogs. This data, in conjunction with statistics from Google Analytics, provided an interesting insight into library users and their interaction with CCLC’s Web 2.0 endeavours.

 

VALA2010 Session 13 Stephens

VALA20120The impact and benefits of Learning 2.0 programs in Australian libraries

VALA 2010 CONCURRENT SESSION 13 – Web/Library 2.0
Thursday 11 February 2010 11:05 – 11:35
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-13-stephens

VALA Peer Reviewed PaperMichael Stephens

Assistant Professor, Graduate School of Library and Information Science, Dominican University, USA
http://www.dom.edu

Richard Sayers

Director, Capability Development, CAVAL Ltd
http://www.caval.edu.au

Warren Cheetham

Coordinator Information & Digital Services, CityLibraries Townsville
http://www.townsville.qld.gov.au

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    VALA2010 Session 13 Stephens Paper 48.56 KB
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    VALA2010 Session 13 Stephens Presentation 1.68 MB
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    VALA2010 Session 13 Stephens Podcast 11.50 MB

Abstract

This paper outlines the development and research methodology of the CAVAL 2009 Visiting Scholar Research Project, Measuring the Value and Effect of Learning 2.0 Programs in Libraries. Created to include all staff in a learning activity and offered to all via a Creative Commons license, some LIS practitioners have lauded Learning 2.0 programs as a successful way to engage staff. Replicated more than 500 times across the globe in various types of libraries and over 30 times in Australia alone, this project explores the true impact of the program on Australian libraries.

VALA2010 Session 13 Sutherland

VALA20120From library automation to Library 2.0: exploring Web 2.0 tools, while reflecting on our traditional values as we move towards Library 2.0 and beyond

VALA 2010 CONCURRENT SESSION 13 – Web/Library 2.0
Thursday 11 February 2010 11:40 – 12:10
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-13-sutherland

VALA Peer Reviewed PaperPaul Sutherland

Digital Innovation Librarian, Christchurch City Libraries, New Zealand
http://christchurchcitylibraries.com

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    VALA2010 Session 13 Sutherland Paper 65.01 KB
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    VALA2010 Session 13 Sutherland Presentation 13.69 MB
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    VALA2010 Session 13 Sutherland Podcast 15.52 MB

Abstract

This paper reflects on Christchurch City Libraries’ history of the use of technology, including more recent use of Web 2.0 tools, and some of the learnings along the way. First there is a brief examination of Christchurch City Libraries’ digital progress from library automation to the World Wide Web. This is followed by considering some key examples of using Web 2.0, including a library blog, podcasting, a staff learning program, using Flickr and community archiving. Finally the paper reflects on our progress and raises some questions about what libraries and the library community need to do to move us further towards the participatory library world that the notion of Library 2.0 promises to deliver.