The Big BUT: the influence of business, users, and technology on unified resource discovery
VALA 2010 CONCURRENT SESSION 4 – Discovery
Tuesday 9 February 2010, 14:05 – 14:35
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-4-garraway
Manager, Digital Services and Information Commons, The University of Auckland Library, New Zealand
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The University of Auckland Library has introduced a Unified Resource Discovery (URD) environment, but has discovered implementing the technology alone does not necessarily provide a complete solution. This paper identifies other constraints, including different business models and user behaviour for acceptance of new technology that can influence the outcome. It concludes by articulating the role the Library can play in facilitating alignment between business, users, and technology to achieve a URD environment that works.