VALA2004 Session 11 Thomsett Scott

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Turning Students On To Your Library’s Web Site: using web site usability techniques to improve student use of your library’s site

VALA 2004 CONCURRENT SESSION 11: User Behaviour
Thursday 5 February 2004, 11:55 – 12:30

Beth Thomsett-Scott

Science Librarian, University of North Texas, Denton, TX (USA).

VALA Peer Reviewed Paper

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This paper will introduce the concept of web site usability, provide a brief introduction to the techniques and offer examples from two “real life” studies that show how the techniques of formal usability studies, focus groups, and card sorts can be used and offer tips and tricks for employing these techniques.