VALA2002 Session 7 Huggard

vala peer reviewed

Monash Library Database Usage Survey

VALA2002 CONCURRENT SESSION 7: Performance and Useability
Thursday 7 February 2002, 14:35 – 15:05
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Simon Huggard, Judy Hopley, David Groenewegen, David Horne, Lisa Smith and George Leighfield

Monash University Library

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Monash University Library (MUL) subscribes to approximately 200 electronic databases covering the full range of disciplines taught and researched at Monash University. A survey of users of these databases was conducted during March and April, 2001. The aim of the survey was to gain an understanding about the ways that users discover and select databases and the experiences they have when using these resources.

Feedback from users was predominantly focussed on the following issues: the need for quicker and simpler links to the many and varied databases; the difficulty of selecting relevant databases; improved search interfaces; better and more immediate online help; fewer technical problems and a reduction in password checks


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