Persistent URL: http://www.vala.org.au/vala2000-proceedings/vala2000-session-1-kurzeme

Our virtual clients: changing to meet the challenge VALA 2000 CONCURRENT SESSION 1: Hybrid Libraries Wednesday 16 February 2000, 11:20 - 11:50 Indra Kurzeme Manager, Experimedia, State Library of Victoria http://www.slv.vic.gov.au Catherine Herman Web Coordinator, State Library of Victoria http://www.slv.vic.gov.au

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• VALA2000-Session-1-Kurzeme-Paper (45.03 kB)
  

Abstract

In 1998/99 the State Library of Victoria conducted a usability evaluation of the Library’s Web site. This paper examines the evaluation process and the consequent recommendations and implementation. Issues to be addressed include:

• the evaluation process
• the recommendations from the evaluation report
• the development and project management of a web strategy
• the role of State Library staff in the production of online content
• the relationships between our online and onsite users
• the re-engineering of the navigational infrastructure, and
• proposals for e-commerce, specialist channels, visitors’ centre, visitor registration and Victorian Certificate of Education targeted material.