VALA2000 Session 1 Kurzeme

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Our virtual clients: changing to meet the challenge

VALA 2000 CONCURRENT SESSION 1: Hybrid Libraries
Wednesday 16 February 2000, 11:20 – 11:50

Indra Kurzeme

Manager, Experimedia, State Library of Victoria

Catherine Herman

Web Coordinator, State Library of Victoria

VALA Peer Reviewed Paper

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In 1998/99 the State Library of Victoria conducted a usability evaluation of the Library’s Web site. This paper examines the evaluation process and the consequent recommendations and implementation. Issues to be addressed include:

  • the evaluation process
  • the recommendations from the evaluation report
  • the development and project management of a web strategy
  • the role of State Library staff in the production of online content
  • the relationships between our online and onsite users
  • the re-engineering of the navigational infrastructure, and
  • proposals for e-commerce, specialist channels, visitors’ centre, visitor registration and Victorian Certificate of Education targeted material.