VALA2022 Online Session 9 Bartsch

Beyond OpenURL: Artificial Intelligence and the future of full text linking


Wednesday 15 June 2022, 12:30 – 13:00

Kendall Bartsch
  • CEO and Co-Founder
  • Third Iron

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Read the paper here:


Despite wide use, studies of link resolvers over the past fifteen years found that OpenURL link resolvers can fail up to 30% of the time and do not meet user expectations. For researchers, the negative consequences of link resolvers mean wasted time, incomplete or delayed access to information, and a general dissatisfaction with library services; for libraries, it means a constant stream of technical support and other issues requiring ongoing staff attention. This presentation discusses how new technologies using artificial intelligence avoid many of the problems of traditional link resolvers and better meet user expectations.


Kendall Bartsch is the Co-founder and CEO of the library technology company Third Iron. Kendall’s career working with libraries spans more than twenty years, starting at Cambridge Scientific Abstracts in the late 1990s.

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