VALA2018 Session 15 O’Dwyer


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Clare O’Dwyer

The benefits of locating the Ask a Librarian chat and other digital library services into the course assessment area of a university learning management system

Thursday 15 February 2018, 12:00 – 12:30

Clare O’Dwyer and Ha Trinh

RMIT University Vietnam

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This paper describes the benefits and issues encountered through repositioning digital library services into the course assessment area or folder of a University Learning Management System (LMS). In 2016, the RMIT Vietnam Library embedded the digital library subject guides and Ask a Librarian chat widget into all 170 assessment folders within the LMS. Impacts on indicators of digital literacy, digital inclusiveness and cultural barriers to seeking library support are examined.


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