VALA2022 Online Session 8 Weisman

Building a future library with apps

VALA2022 CONCURRENT 8

Wednesday 15 June 2022, 12:00 – 12:30

Josh Weisman

formerly VP Development, Ex Libris

presented by

Itai Veltzman

Ex Libris

Rachael Salby

RMIT University

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Abstract

Changing conditions require changing business practices. Academic libraries are not an exception. Current trends require libraries to work more efficiently and in a more agile fashion. Library management systems can facilitate agility and efficiency by providing an open platform that enables integration and extension. A model based on apps takes an open platform to the next level, enabling libraries to develop and deploy apps that reside inside the library system, and enables users to easily activate, access, and use the apps as a part of their daily workflows.

Biography

Itai Veltzman leads the cross products and innovation group in the Library Solutions business unit at Ex Libris. Itai’s main responsibilities are to promote new services and infrastructure in the areas of Linked Open Data, Openness, Analytics, User Experience, Security and Privacy. He strongly believe in true user-centric collaboration and partnership with our customers community. Itai also believes it is all about the data, how you manage it and how you present it. He is looking forward to learn and develop his expertise in libraries management systems, especially linked open data.

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VALA2022 Online Session 6 Hegarty

Unlocking social media archives: creative responses to the challenge of access

VALA2022 CONCURRENT 6

Tuesday 14 June 2022, 12:30 – 13:00

Kieran Hegarty

PhD candidate (Global, Urban and Social Studies)
RMIT University

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Abstract

Collecting institutions, particularly libraries, are increasingly seeking to incorporate social media content into their collections. However, platform APIs used to gather social media data bind libraries to a license agreement that governs the collection, distribution, and use of these data. These agreements, along with ethical and technical challenges, mean traditional pathways to access need to be reimagined. This paper presents the implications of this changing information environment for libraries, and how the State Library of New South Wales has used novel approaches—including data visualisation and curation—to advance responsible, sustainable, and engaging access to these increasingly important cultural artefacts.

Biography

Kieran Hegarty is a librarian and sociologist. He is a currently a PhD candidate at RMIT University and works on the ARC Linkage project ‘Representing Multicultural Australia in National and State Libraries’, run in partnership with the National Library of Australia (NLA) and three state libraries (New South Wales, South Australia, and Victoria). Kieran’s PhD research considers how the web has changed how national and state libraries build collections and how they are put to use. He is particularly interested in how automation and third-party applications used in web archiving and social media collecting are changing the nature of curation and documentary heritage. Through extended periods of fieldwork at the NLA and the State Library of New South Wales, Kieran is exploring the day-to-day production of two collections: the national Australian Web Archive and the New South Wales Social Media Archive. Kieran is passionate about taking experimental, creative, and collaborative approaches to research. Following his PhD, he hopes to continue his work in libraries, creative arts institutions, and sites of research, supporting ways to understand and challenge the power structures that shape how knowledge is created, disseminated, and authorised. You can find out more about Kieran’s research at his website (assemblingtheweb.com) or on Twitter @assemblingweb.

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VALA2022 Online Session 5 Quigley

Research output management systems: are they designed for HASS researchers?

VALA2022 CONCURRENT 5

Tuesday 14 June 2022, 12:30 – 13:00

Niamh Quigley

Research Associate
Curtin University

Hollie White

Senior Lecturer, Postgraduate Coordinator of Libraries, Archives, Records and Information Science
Deputy Director of Graduate Research
Curtin University

Julie Clift

Coordinator, Research Services
Curtin University

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Abstract

This paper provides insights on how research output management systems are not meeting the needs of HASS (humanities, arts and social sciences) researchers. Three projects at Curtin University are discussed, with the shared goal of providing better support for HASS researchers to make their non-traditional research outputs available as open access.

Biography

Niamh Quigley graduated from the Master of Information Management at Curtin University in June 2021. Prior to this recent qualification in libraries, records and archives, Niamh had ten years professional experience in software test management. Combining these two areas has led to an interest in how to better represent research communities in institutional software systems, and how to increase the prevalence of open access. She is currently a casual academic at Curtin University in the School of Media, Creative Arts and Social Inquiry.

Dr. Hollie White is a Senior Lecturer in Libraries, Archives, Records and Information Science (LARIS) at Curtin University where she teaches and researches in the areas of metadata, cataloguing, and social justice. A former digital librarian, Hollie is passionate about making the world a better place through library education and metadata activism. She currently serves as the Postgraduate Coordinator for LARIS and is the Deputy Director of Graduate Research for the School of Media, Creative Arts, and Social Inquiry within the Curtin Faculty of the Humanities.

Julie Clift is Coordinator, Research Services at Curtin University with responsibility for the institutional repository (espace). Julie has led the espace team since May 2017. Prior to this Julie worked in a variety of roles in Curtin University Library, primarily involved with acquisitions and access to library resources. Julie was awarded the CAUL International Travelling Fellowship for 2012 to investigate the impacts of Next Generation Library Management Systems on electronic resource acquisitions. She is interested in access to information, including open access, and the development of library systems.

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VALA2022 Online Session 4 Goodwin

OER Commons: a game of snakes and ladders for the library profession

VALA2022 CONCURRENT 4

Tuesday 14 June 2022, 12:30 – 13:00

Annette Goodwin

Senior Client Services Librarian
Charles Sturt University

Wendy Ratcliffe

Coordinator Co-Curricular Services
La Trobe University

Sara King

Training and Engagement Lead
AARNet

Sara Davidsson

Member Services Coordinator
CAVAL

Sarah Howard

Associate Director, Library (Acting)
Queensland University of Technology

Nica Tsakmakis

Senior Librarian
Australian Catholic University

Kat Cain

Manager, Digital Literacy Programs
Deakin University

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Abstract

This paper supplements the interactive video presentation that showcases the development of the OER Commons Digital Dexterity Educators group, exploring the barriers encountered and subsequent solutions developed. In sharing the OER Commons snakes and ladders story that has emerged from CAUL’s Digital Dexterity Community of Practice (CoP), the presentation will demonstrate the path we took to implementing an open educational resource sharing group. Our experience aims to inform the development of cross-institutional digital sharing for other communities.

Biography

Annette Goodwin has worked as a Librarian for over 20 years in a range of library settings, including school and public libraries. In 2011, she commenced with Charles Sturt University Library, supporting Research and Teaching staff and Research students. In 2020, she joined the CAUL Digital Dexterity Champions network and the Resource Sharing Working Group. She holds a Bachelor of Arts from UNE, a Graduate Diploma in Information Management – Librarianship from UNSW and a Masters of Education – Children’s Literature from USQ.

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VALA2022 Online Session 3 Lenahan

Publishing and global usage of open content on JSTOR and the understanding of data

VALA2022 CONCURRENT 3

Tuesday 14 June 2022, 12:00 – 12:30

John Lenahan

Associate Vice President, Published Content
Ithaka

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Abstract

With many models and platforms available to support open and open access publishing, it is important to understand how this content is being used across the globe and to have assurances that the models and access to the content are sustainable for the future. This paper will look at usage data for multiple content types that have been published as open on the JSTOR platform and made available to users across the globe. It will also discuss existing models to support the publishing of open content and how the understanding of data can support future publishing.

Biography

John Lenahan has been associated to supporting education over the last 25 years as an educator and in supporting access to electronic resources to libraries. He worked with ProQuest for 10 years prior to coming to JSTOR in 2011. At JSTOR he was responsible for JSTOR’s global outreach efforts until 2019 at which time he move over to managing published content on JSTOR. Recent key initiatives have been working with libraries and publishers in developing sustainable ways to increase the amount of open content published on JSTOR.

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VALA2022 Online Session 2 Schrader

Curriculum Connect: putting users at the center of design

VALA2022 CONCURRENT 2

Tuesday 14 June 2022, 12:00 – 12:30

Ryan Schrader

UI/UX Designer, Marketing and Communications
State Library of Queensland

Linda Barron

Director Visitor and Information Services
State Library of Queensland

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Abstract

Developed by State Library of Queensland, Curriculum Connect is a website for teachers and students incorporating teacher-reviewed educational resources. It offers quality classroom ready units of work, lesson plans and one-off activities. State Library utilised a user-centred design process to create Curriculum Connect. This paper discusses why it is important to put users at the centre of design. We explore how to identify your users and understand their needs. We discuss ways to involve users at each stage of the design process. We present how to align user needs with organisational requirements as well as how to adopt accessible and inclusive design practice. The paper concludes with strategies for continuous improvement once sites have been launched.

Biography

Ryan Schrader is a seasoned UX/UI designer with over 20 years of expertise in creating highly-effective, user-centered digital experiences. He is a curious thinker, who believes there is no problem that can’t be solved through empathy and good design. Ryan’s past work with the likes of Mercedes-Benz, Ego Pharmaceuticals and ANZ have helped clients understand their customer’s needs. Ryan believes in a solid UX process that involves users at every touchpoint. Designing for the true customer experience, supported by data, is where Ryan discovers key insights that deliver not only intuitive interfaces, but results.

Linda Barron is Director of Visitor and Information Services at State Library of Queensland where she manages a large team of staff delivering a range of online and onsite services to the Queensland public. This includes the coordinator of programs and activities to engage schools. She leads by example and gets a great deal of satisfaction from developing others. Linda loves libraries, learning, baking and eating what she bakes.

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VALA2022 Online Session 1 Hargreaves

Open at both ends: how a remixed OER project expanded the inner world of an Australian university’s Library Services team

VALA2022 CONCURRENT 1

Tuesday 14 June 2022, 12:00 – 12:30

Wendy Hargreaves

Learning Advisor
University of Southern Queensland

Debi Howarth

Head, Learning and Language Services
Torrens University

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VALA2022 Online Session 1 Hargreaves Paper 384 KB

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Abstract

The past 15 years have seen a global increase in the production of Open Educational Resources (OER), yet one option for producing OER has lagged notably — the remixed resource. This paper adds to understanding of the processes and benefits of remixing by recounting the experiences of a Library Services team at the University of Southern Queensland (USQ) who developed a remixed resource on academic skills for Australian tertiary students. The influence of the resultant textbook spread not only through the outer world, but also through the inner world of its creators in an academic library.

Biography

Dr Wendy Hargreaves joined the University of Southern Queensland in September 2020 as a learning advisor. She worked previously as a research assistant and has had a long teaching career as a music educator in primary, secondary and tertiary institutions. She has multiple publications on jazz vocal improvisation and is now venturing into new fields including the development of open educational resources. Wendy’s passion for learning and teaching is evident in her work and in her recent project, USQ’s Open Educational Resource textbook Academic Success. Wendy coordinated the development of Academic Success overseeing more than 20 writers and a tight production schedule. She was instrumental in the submission of Academic Success to the OEG Awards and assisted with a video production for that award.

Debi Howarth is an experienced higher education manager, currently managing a team of academic classified staff at USQ. She has over a decade of academic teaching experience and several years as a learning and teaching specialist in academic libraries. She has extensive off shore experience in internationalising education and an avid interest in the ‘open’ agenda, seeing it as a way for the academic library to demonstrate its capacity to lessen the equity gap for both mainstream and marginalised students. Debi continues to see the academic library as the ‘heart of the university’ through her contributions to the teaching and learning working party of QULOC, and as a member of the Regional Universities Network, Academic Student Success Advising Project, she contributes to aligning academic study support with student advising and coursework. Debi co-authored the Griffith University Academic Skills Model with Nicholas Charlton and presented at the 2016 ALIA Conference on communicating academic library impact through visualisation. She presented at the Association for Academic Language and Learning 2019 conference on feedback literacy, and will present at the 2021 conference on piloting an applied numeracy framework within learning advising.

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VALA2022 Onsite Session 23 McLean

Thriving instead of surviving – managing technology projects during COVID-19 lockdowns

VALA2022 CONCURRENT 23

Thursday 16 June 2022, 14:10 – 14:40

Michelle McLean

Information Services Coordinator
Casey Cardinia Libraries

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VALA2022 Onsite Session 23 McLean Paper 277 KB

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Abstract

Casey Cardinia Libraries (CCL) were able to retain full staffing through Victoria’s lockdowns in 2020 and 2021, with the vast majority of staff working from home throughout this time. Normally this would mean that scheduled technology projects would be delayed, with staff resources not available on site for implementing, testing, rollout, and training. CCL took the opportunities offered by tools, predominantly Microsoft Teams and Litmos, to go ahead with many technology rollouts. This presentation focuses on how CCL was able to use these tools to engage remote working staff in the development, testing, training, and rollout of a number of our technology projects. This will include how CCL utilised these tools, and a review of the success of their use.

Biography

Michelle is passionate about library services, all things digital and professional development, which make up her role as Information Services Coordinator at Casey Cardinia Libraries. She is a past-recipient of a Ramsay Reid Scholarship (State Library of Victoria), alumni of the Aurora Institute, is a published author and has presented at many conferences and seminars around Australia, as well as in the US. Michelle is heavily involved in professional development through her involvement in a number of committees, including VALA.

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VALA2022 Onsite Session 11 Hinchliffe

FLEX – how we created a simple, copyright compliant content solution for Higher Education and VET Librarians

VALA2022 CONCURRENT 11

Wednesday 15 June 2022, 09:55 – 10:25

Richard Hinchliffe

Director, New Product and Innovation
Copyright Agency

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VALA2022 Onsite Session 11 Hinchliffe Flex Demonstration Slides 3,550 KB

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Biography

Richard has worked in senior new product, strategy and business development roles in the digital media, publishing and entertainment sectors for over 20 years. He likes to run the whole product process from idea generation, business evaluation, through to delivery and customer adoption. Richard joined Copyright Agency in 2017 to help transform the way customers can readily access copyright materials under fair terms, notably bringing the FLEX platform to market for the tertiary education space. He is a keen music fan and has recently been president of his local high school P&C association.

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VALA2022 Keynote 6 Tairi

Me te toroa i te tau ana i te au: riding the currents in uncertain times

VALA2022 KEYNOTE SESSION 6
Thursday 16 June 2022, 13:00 – 14:00

Kim Tairi

Te Wānanga Aronui o Tāmaki Makaurau (Auckland University of Technology)
Kaitoha Puka (University Librarian)

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Abstract

Me te toroa i te tau ana i te au is a Māori whakataukī. Doctor Hinemoa Elder describes whakataukī (Māori proverbs) as nuggets of wisdom that provide life lessons, guidance, notes of caution and even comfort. This whakataukī is about the toroa or albatross. The bird that I voted for in the most important and hotly contested competition of the year in Aotearoa – Bird of the Year! The whakataukī can be translated to “like the albatross nestled upon the current.”

However, the meaning of the whakataukī is about manifesting resilience. Toroa are majestic, robust and resolute. This is something I have seen repeatedly in the empathetic way that libraries globally have responded to the pandemic. Our resilience comes from knowing our purpose – to work for and with the communities we are part of. During this kōrero, I will share stories of resilience. How technology, creativity, hard-work and amazing people have combined to keep services running and the connection to each other and the community alive. Along the way I will talk about leadership, my return to Aotearoa NZ and the work we do together at AUT.

Biography

Ko Maungatautari te maunga; Ko Waikato te awa; Ko Waikato te iwi; Ko Kim Tairi tōku ingoa. He Kaitoha Puku ahau ki Te Wānanga Aronui o Tāmaki Makaurau e mahi ana.

Kim Tairi is an indigenous, intersectional feminist and librarian. Her career spans more than 25 years in both Australia and Aotearoa New Zealand. The Kaitoha Puka (University Librarian) at Te Wānanga Aronui o Tāmaki Makaurau (AUT) she is Aotearoa’s first Māori University Librarian and a proud Nuku Woman.

Kim is an avid social media user and fashion-lover. She is going to share some of the joys and challenges of leading a library during a pandemic.

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