VALA2022 Onsite Session 18 Chadwick

Machine learning for classifying bibliographic resources: using topical headings to infer alignments to Australian Curriculum learning areas

VALA2022 CONCURRENT 18

Wednesday 15 June 2022, 15:50 – 16:20

Ben Chadwick

Director, Research and Information Services
Education Services Australia

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Abstract

Since 2017 the Schools Catalogue Information Service (SCIS) has enabled users to search the SCIS catalogue by curriculum learning area. A rules-based algorithm is used to infer the learning area to which records are aligned. This paper explores the possibility of using machine learning to supplement or replace the current approach. Multi-label supervised classifiers were trained on topical headings from a large dataset of digital learning resources from the Scootle repository. They were then tested on a smaller set of SCIS records and demonstrated adequate results for a subset of learning areas, with better precision than recall. Methods for improving classification are discussed.

Biography

Dr Ben Chadwick is Director, Research and Information Services at Education Services Australia where he oversees the Schools Catalogue Information Service (SCIS) and the Australian Education Vocabularies (IEV), including the linked data Schools Online Thesaurus (ScOT). Ben grew up on Turrbal/Jagera country but now lives on Wurundjeri land, in Brunswick East, with his partner, two daughters and a greyhound.

Aleisha Amohia (Te Ātihaunui-a-Papārangi) (she/her) is a Koha Developer at Catalyst IT in Wellington, New Zealand. She has been working on Koha since 2014. Aleisha recently graduated from Victoria University of Wellington with a Bachelor of Science (Computer Science and Artificial Intelligence) and a Bachelor of Commerce (Management and Information Systems).

Chris Cormack is of Kāi Tahu, Kāti Māmoe and Waitaha descent. He has 24 years experience working in the ICT sector, with 21 of those being in the Library ICT sector. He was one of the original developers of the Koha library management system, started in Horowhenua and now used by over 15,000 libraries worldwide. Chris started his professional career working for Te Pūtahi a Toi at Massey University after completing his studies for a Bachelor of Science in Computer Science and a Bachelor of Arts in Māori Studies and Mathematics. He programmed the backend of the Toi te Kupu system (a catalogue of resources in te reo Māori and for the teaching of te reo Māori) Chris is now Kaihuawaere Matihiko at Catalyst IT.

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VALA2022 Onsite Session 17 Johnson

Exploring open-source discovery through a prototype project

VALA2022 CONCURRENT 17

Wednesday 15 June 2022, 15:50 – 16:20

Danielle Johnson

Manager, Digital Experience
Deakin University Library

Kathryn Martin

Manager, Digital Discoveries
Deakin University Library

Jane Miller

Director, Digital Libraries and Repositories
Deakin University Library

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Abstract

This paper explores Deakin Library’s open-source discovery layer prototype project, including the initial drivers, project process, lessons learned, and outcomes. It discusses both technical and experience aspects of establishing our prototype open-source discovery platform. Most academic libraries use proprietary platforms to deliver search and access services. Deakin Library saw an opportunity to build a proof-of-concept open-source discovery layer platform as a way of exploring some of the opportunities, challenges and obstacles related to aggregating content within a single index, interface design and integration with other sources and systems.

Abstract

Danielle Johnson has worked in academic institutions since 2000. Her early library work life was spent coordinating a combined library reference/IT help desk and working with students teaching information literacy skills and digital library products and platforms, before transitioning into library website coordination. In 2008, she left libraries to practice the dark arts of university IT, spending seven years in various roles including website administrator, functional analyst, web development project manager, and service manager. During that time, she completed her Master’s degree in information and knowledge management. Now, as Manager Digital Experience Deakin University, she leads a cross-functional team engaged in UX research and testing, digital content management, experience design and front-end development, applications and integrations, digital project management and emerging technologies. Her team aims to provide consistent, high-quality, and scalable digital solutions for library users. In her role, she’s worked to establish a collaborative, end-to-end approach to identifying, designing and developing and managing experiences. Danielle is future-focussed, and actively seeks opportunities to deliver digital experiences that extend Deakin’s reputation as a driver of leading-edge innovation. At the same time, she has a keen eye on delivering practical, continuous improvement to today’s library experience challenges.

Kathryn Martin has worked in the academic library environment for many years in various capacities. She completed her Library Science degree in 1997, and later Prince2 and Agile project management certificate in 2009. She has worked in most areas of the library including the loans desk, acquisitions, cataloguing, reference, lead the I.L.M.S. team, managed the audio-visual department, and held her current position as manager of the Discovery Technologies team since 2014. Kathryn was chair of the Australasian Innovative User Group from 2011 – 2012. Her responsibilities include the maintenance and improvement of the discovery layer, configuration, problem analysis and resolution of library services platform issues, facilitation of integrations with these services and ensuring that system architecture enables a positive user experience for clients. She has also managed several large projects, including cataloguing of significant slide and pamphlet collections early in her career, and more recently transitioning the library to a new version of the I.L.M.S., assisting the I.T. department with deploying various significant technology updates to Library workstations and implementing various integrations with the library system. Kathryn has a client focus and a passion for innovation in this complex and ever-changing technology driven environment.

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VALA2022 Onsite Session 16 Kearney

#RetroPIDs: the future of our digitised past

VALA2022 CONCURRENT 16

Wednesday 15 June 2022, 15:10 – 15:40

Nicole Kearney

Manager, Biodiversity Heritage Library Australia
Museums Victoria

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Abstract

In October 2020, the Biodiversity Heritage Library (BHL) launched a new initiative to retrospectively assign persistent identifiers (#RetroPIDs) to the 60 million pages of literature on the BHL website, and thus bring this foundation of the world’s biodiversity knowledge into the modern linked network of scholarly research. This paper presents both the achievements and the challenges of this critical work, and details how it engaged and empowered the global BHL community at a time when many of our libraries were closed and our usual work of digitising library materials was either impossible or severely restricted.

Biography

Nicole Kearney manages the Australian branch of the Biodiversity Heritage Library (BHL) and leads the BHL’s global Persistent Identifier Working Group (Team #RetroPIDs). She is a zoologist and science communicator striving to link all biodiversity knowledge online and to make the world’s biodiversity literature openly accessible and discoverable for everyone.

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VALA2022 Onsite Session 15 Bezanson

Cutting the apron strings: where is the support after a system implementation?

VALA2022 CONCURRENT 15

Wednesday 15 June 2022, 15:10 – 15:40

Maureen Bezanson

Librarian (Systems, Copyright and Repository)
Southern Cross University

Margie Pembroke

Team Leader (Systems, Copyright and Reposity)
Southern Cross University

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Abstract

Case studies tend to focus on implementations and the experience of putting a system in place with vendor support. What happens once the apron strings are severed? This paper discusses the experiences at Southern Cross University Library working with new and old systems. We will look at a systems lifecycle using the metaphor of child-rearing from infancy, toddler tantrums, the rambunctious teenager, getting kicked out of home, and the prodigal daughter.

Biography

Maureen Bezanson (BSc,MLIS, UBC) is a Librarian with Southern Cross University Library’s Systems, Copyright and Repository team. She was integral to the Esploro Institutional Repository rollout at Southern Cross University in 2019 and prides herself on having just enough technological knowledge to break things. Maureen has worked as a Liaison Librarian, dabbled in children’s librarianship, worked in software support and project management.

Margie Pembroke (BALib&InfSci CSU), AALIA is the Team Leader (Systems, Copyright, Repository) at Southern Cross University. She was the project leader for Southern Cross University’s Alma implementation in 2017 and the Esploro implementation in 2020. Southern Cross University participated in the Esploro Early Adopter program. Prior to moving to the systems role, Margie was responsible for copyright and scholarly publications . With over 30 years of experience in libraries, Margie holds a Bachelor of Information Science majoring in IT from Charles Sturt University.

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VALA2022 Onsite Session 14 Kelly

AI, accessibility and digital collections: examining the practical application of Artificial Intelligence (AI) to enhance the accessibility of the digital collections of the State Library of Victoria

VALA2022 CONCURRENT 14

Wednesday 15 June 2022, 14:10 – 14:40

Justin Kelly

Business Analyst, Collections
State Library of Victoria

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Abstract

A library’s digital collection can often represent the best of that library. These items can engage an audience, broaden understanding and enhance research. However, too often, due to legacy technical limitations, these digital items are not fully available to an audience with accessibility limitations. This paper focuses on digital images with particular focus on images with handwritten or non-standard text components. It aims to address the accessibility concerns, utilising existing methods to improve accessibility for such items; detailing the development, challenges, lessons learnt and the next steps of the Biblio.ai project. It will also discuss the open source software that was developed as part of the 2019 State Library of Victoria’s Digital Fellowship to improve the accessibility of SLV’s digital collections using artificial intelligence (AI).

Biography

Justin Kelly is the 2019 recipient of the Digital Fellowship from the State Library of Victoria. During his fellowship, Justin examined the use state-of-the-art Artificial Intelligence technologies to enrich and bring new depth and possibilities to the Library’s digital image collection focused on the various facets of accessibility. Resulting from the fellowship, Justin has developed new open source AI based technology focused specially for the GLAMR sector. Justin will discuss the new technology and it’s practical application of AI for enhancing the accessibility for a libraries digital collections. Justin is currently the Business Data Analyst at State Library of Victoria, Justin has a passion for data visualisation and analytics have lead a number of VALA TechCamp workshops on data visualisation with Tableau and PowerBI. Prior to working at the State Library of Victoria, Justin was a Data Engineer and Web Developer at Swinburne University, focusing on data warehousing, machine learning, visualisation, computer vision and cloud technologies. These skills combined with his years of experience with library systems provide a unique understanding of library technologies and also cutting-edge cloud technologies.

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VALA2022 Onsite Session 13 Atkinson

Streamlining and automating data contribution to the ANBD

VALA2022 CONCURRENT 13

Wednesday 15 June 2022, 14:10 – 14:40

Cameron Atkinson

Program Manager, Trove Data Support
National Library of Australia

Julia Hickie

Assistant Director, Platform Transition
National Library of Australia

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Abstract

An opportunity to completely automate data contribution to the Australian National Bibliographic Database (ANBD) emerged in late 2019 by extending Trove’s existing use of the Open Archive Initiative Protocol for Metadata Harvesting (OAI-PMH) to ANBD MARC records. Trove Collaborative Services and Vendors collaborated in developing OAI-PMH Daily Update modules, which could be deployed to their partner libraries. Eighteen months later these benefits are being realised with a ‘set and forget’ automated update to the ANBD resulting in less time, less effort and more current data for everyone involved.

Biography

Cameron Atkinson has been working in libraries for twelve years. For the past four he has been lucky enough to work in Trove. Using COVID as an excuse he has spent the past two years finding workflows where everyone social distances, and no one has to touch records.

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VALA2022 Onsite Session 12 Spikmans

24/7 technology hub – revolutionising spaces that transcend the traditional concept of public libraries

VALA2022 CONCURRENT 12

Wednesday 15 June 2022, 09:55 – 10:25

Michael Spikmans

Digital Services Manager
Northern Beaches Library Services

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Abstract

In 2020, Northern Beaches Library Service launched a project to renovate the Forestville Library Branch. Forestville Library was underutilised with opening hours that no longer suited the demographic. The concept of the renovation was radical: to transform the static floorplan into a flexible space with niche technology and 24/7 access with some unstaffed hours. The new space would have a small library collection of high-turnover items and allow for the community to access and use the space when they wanted. The space could be rapidly reconfigured for events, programs, makerspaces or be used for work, leisure and study.

Biography

Michael Spikmans has completed a Bachelor of Information and Communication Technology and a Master of Science in Communication and Information Sciences at Tilburg University, The Netherlands. In the Netherlands, Michael has worked on the Unobtrusive Smart Environments for Independent Living project funded by the European Union and worked as a librarian at the Public Library of Eindhoven. Michael is currently the Service Development Manager at the Northern Beaches Library Services where he manages the Technology Team, Forestville Library and the Forestville 24/7 transformation project. He has experience in project management, programming, data mining, visualisation and analysis, User Experience design, financial management, change management and digital literacy training.

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VALA2022 Onsite Session 10 Thomas

“Summon” the troops, there’s work to be done! Improving user discoverability experience through a new discovery layer

VALA2022 CONCURRENT 10

Wednesday 15 June 2022, 09:15 – 09:45

Bronwen Thomas

Manager, Content and Discovery
University of Newcastle

Virginia Walker

Coordinator, Scholarly Publishing
University of Newcastle

Kylie Clarkson

Manager, Teaching and Research Support
University of Newcastle

David Coupe

Manager, Digital Library Experience
University of Newcastle

Sarah Jansen

Associate Director, Collections, Discovery and Digital Experience
University of Newcastle

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Abstract

In 2020 the University of Newcastle implemented a new Library Discovery Layer, Summon. Working closely with vendor ProQuest and supported by an extensive network of cross-institutional support, the University Library’s Implementation team set upon a 3-month project to improve discoverability, and user experience. This paper recounts our experiences throughout this project, and details our lessons learnt.

Biography

Bronwen Thomas is an engaged, high performing, self-motivated librarian, offering in-depth varied and diverse expertise gained through 28 years of successful contributions across several core library areas in academic libraries. Her current responsibilities as Manager, Content & Discovery at the University of Newcastle, cover a breadth and depth of services – including information resource management in print and digital collections, collection development, course reading list coordination, resource sharing and acquisition, publishing, and scholarly communication. As a motivating leader with a history of building and managing high performing teams, she enjoys inspiring people to be passionate about data quality. Bronwen places collaboration at the heart of all that she does and obtains satisfaction through identifying complex issues and integrating innovative solutions to achieve delivery of strategic and operational priorities. Central to her client service focussed delivery is to provide equitable and seamless access to relevant, open, and connected scholarly content for her University and the wider community.

Virginia Walker is currently the Coordinator Scholarly Publishing at the University of Newcastle in New South Wales, Australia. Virginia has worked in Research Support Services for over 8 years and provided a range of research services to support academic staff and higher degree research students at various stages of the research lifecycle. She enjoys playing an essential role in the open scholarship landscape at the University of Newcastle, and has provided extensive support to the maintenance, review and upgrade of the University of Newcastle systems underlying research support. Contributing to the development and implementation of university-wide services including eResearch services, Virginia is passionate about quality metadata and the role it plays in working to increase the visibility, system interoperabilty and discovery of research.

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VALA2022 Onsite Session 9 Unger

An online copyright for teaching module: a case study

VALA2022 CONCURRENT 9

Wednesday 15 June 2022, 09:15 – 09:45

Ingrid Unger

Copyright Officer
Victoria University

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Abstract

In 2018, Victoria University had converted all its classes to a ‘blended learning’ format and was also implementing the Block structure for teaching. Starting with the First Year College, each subject was to be taught in 4-week blocks, and students undertook one subject at a time. This demanded a new way of structuring teaching and learning. A major concern by the executive management team was copyright compliance in a largely online environment later complicated with the onset of COVID-19. In response to these drivers the online interactive copyright training module, which uses interactive software to test the users’ learning, was developed.

Biography

Ingrid trained as a Librarian but has worked in the world of copyright for 20 years. She is currently working as the Copyright Officer at Victoria University where she liaises with Scholarly Information Librarians and academics to ensure copyright compliance within the university teaching environment. Ingrid joined the University in 2012 and very much enjoys her role; she has a Masters in Museum Studies and Cultural Policy which helps to guide some of her day to day work. Her past working experience was at Museum Victoria working with exhibition images.. In this online project she collaborated with a Learning Designer and Librarian to produce this interactive training module.

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VALA2022 Onsite Session 8 Narcis

From herders to facilitators – Library staff transition and the transformation of the Library Tour

VALA2022 CONCURRENT 8

Tuesday 14 June 2022, 16:35 – 17:05

Samantha Narcis

Senior Manager, Client Services
University of Adelaide Library

Jaime Royals

Senior Manager, Collections and Access Services
University of Adelaide Library

Jordana Feek

Metadata Quality Coordinator
University of Adelaide Library

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Abstract

The University of Adelaide Library has transformed the traditional library tour to a gamified, self-guided tour. Users work either independently or collaboratively, participating actively in their quest for information and discovery of library services and spaces. This paper sets out the transformation and the transition of library staff, outlines the rationale behind the change, the implementation process and highlights some considerations and benefits in moving to the new self-service model.

Biography

Samantha Narcis is the Senior Manager, Client Services at the University of Adelaide Library and has been in this role since June 2018. After more than 15 years of working in various Human Resources (HR) roles both overseas in Dubai and in Adelaide, Sam took a leap of faith going from providing HR advice to business leaders, to providing strong and positive operational leadership in a different industry- the world of Academic Libraries. Sam believes her love of reading and books might have helped with the transition just a bit! Sam currently leads the Library’s Client Services team in delivering key front-line services to Library users and facilitating access to the Library as a safe and welcoming space spanning across 3 campuses. Her portfolio includes a diverse set of responsibilities carried out by the front-line Service Delivery team, “”Ask Library””, the Metadata Project team and the Collections and Facilities team. Sam is a firm advocate for a One Library ethos and with her team strives to put the user experience at the forefront of everything they do (within the University of Adelaide Library).

Jaime Royals is currently the Senior Manager, Collections & Access Services at the University of Adelaide. Jaime has worked in several roles at the University Library including as a Liaison Librarian and as the Manager of Learning and Teaching Innovation. She has a keen interest in developing and innovating library services in collaboration with stakeholders, in line with best practice and with an evidence-based approach. She is also partial to terrible dad jokes!”

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