Thursday 11 April 2019
What is it: Is it a bug or a feature? Whichever it is getting vendors, administrators, ITS staff, or the person next to you to understand the problem is key to getting it fixed. This presentation will share some helpful tips and tricks on bug reporting and feature requests.
Who is it for: Appropriate for all skill levels. Best appeals to those that regularly perform troubleshooting.
Presenter: Amelia Rowe
Amelia has been Applications Librarian at RMIT University Library for the past 4 years. Couple these years of hands on work with library systems to previous years working with the Informit databases Amelia has a strong understanding of where things in library systems go wrong.
No pre-talk requirements.