Williamson Award 2020

The 2020 Robert D. Williamson Award goes to Anna Raunik from the State Library of Queensland.

View the video of Anna’s presentation on the VALAView channel here:

Anna Raunik’s library career commenced at the Mount Isa Mines in 1983. Soon thereafter, her long relationship with the State Library of Queensland began with her appointment as its first Ethnic Services Librarian.

Over her now 35-year commitment to SLQ, Anna has moved through many career stages, initially as a Librarian, and increasingly in positions with a technology and discovery focus. In these roles, she has provided great leadership and been pivotal in positioning the State Library as an innovator, nationally and internationally.

Playing a key leadership role in the development of National edeposit (NED), a major National and State Libraries of Australia (NSLA) initiative, Anna’s commitment to access, shared and collaborative solutions, and improving the user experience contributed significant value to the project and the excellence of the end product.

Always innovative in her professional work, Anna has a future-focussed mindset when evaluating and recommending systems, to enable flexibility, new ways of undertaking workflows and processes, and requiring from vendors functionality they may not have previously considered. Three key examples of this are:

  • State Library’s recognition as an innovative user of the Alma library management system, with staff participating in the Alma User Experience Working Group and early adopters programs for new functionalities.
  • Implementation of “Unstacked”, an online client-curated view of the library’s collections, showing client search in real time, in a visually compelling interface. SLQ’s implementation includes additional features not part of the original software, suggested by our recipient.
  • In-house solution for description of manuscript collections at the library, leveraging development work for the new website, and now providing a much improved user experience and seamless integration of client search and discovery.

Anna is a champion of open data and increasing access to collections for use and re-use. In 2010, she led the work for SLQ to donate its out of copyright digitised photographic collections to Wikimedia Commons; in 2011 Anna led the NSLA Libraryhack project to make collections available for all; and in 2014 worked on the Queensland Government Open Data Policy and Strategy, in recognition of her knowledge and expertise in this area.

The 2020 Williamson Award winner exemplifies excellence. Anna is deeply committed to constant improvement of the user experience, both at the library and online through the library website and catalogue and contributes creative solutions to sometimes seemingly intractable problems.

Anna ensures that digital excellence and a focus on an optimum client experience is always a consideration in the development and delivery of programs and services at the library.

In her current role as Executive Director Content and Client Services, Anna is responsible for delivering a world class content development service that promotes, creates, establishes and maintains the State Library’s physical, digital and virtual collections and catalogues.


VALA2020 Vendor 3 Tyree

How to make software projects that actually work

VALA2020 VENDOR SESSION 3
Thursday 13 February 2020, 12:00 – 12:30

Kathryn Tyree
  • Project and Account Manager – Libraries
  • Catalyst IT Limited

Please tag your comments, tweets, and blog posts about this session: #vala2020 #v7

Read the paper, view the video of the presentation on the VALAView channel and view the presentation slides here:

Abstract

Software projects fail all the time. All. The. Time. We all work with software in some way. We are users, testers, system librarians, content managers, web masters, occasional coders, or possibly suddenly a project manager, running a software evaluation process, and making decisions. In smaller libraries you may be all of the above. This session digs into the many ways technology projects can and do go wrong, and what we can do (or influence other people to do) to make projects actually succeed.

This work is licensed under a Creative Commons Attribution-NonCommercial License.

VALA2020 Vendor 3 Bartsch

Simplicity as the future of libraries: how new technologies will keep libraries at the heart of the researcher journey

VALA2020 VENDOR SESSION 3
Thursday 13 February 2020, 11:25 – 11:55

Kendall Bartsch
  • CEO and Co-Founder
  • Third Iron, LLC

Please tag your comments, tweets, and blog posts about this session: #vala2020 #v6

Read the paper, view the video of the presentation on the VALAView channel and view the presentation slides here:

Abstract

Library system and publisher authentication requirements often act as barriers to research workflow. Researchers are increasingly going around these barriers by seeking content socially, from networked sites such as Twitter and ResearchGate to pirate sites like Sci-Hub. The ramifications of this move toward socially sourced content are considered, along with the emergence of new technologies that aim to streamline and simplify the research process, for users both within and outside the library.

This work is licensed under a Creative Commons Attribution-NonCommercial License.

VALA2020 Vendor 3 Heterick

The JSTOR-Portico text and data mining project: the expanding role of non-consumptive research in the humanities and social sciences

VALA2020 VENDOR SESSION 3
Thursday 13 February 2020, 10:50 – 11:20

Bruce Heterick
  • SVP, Open Collections & Infrastructure
  • ITHAKA
Amy Kirchhoff
  • Text and Data Mining Business Manager
  • JSTOR, Portico

Please tag your comments, tweets, and blog posts about this session: #vala2020 #v5

Read the paper, view the video of the presentation on the VALAView channel and view the presentation slides here:

Abstract

Text mining is a rapidly growing field of scholarly research that has the potential to impact scholarly research of text based materials. It is a rapidly growing area of research within the scholarly community. JSTOR and Portico are developing a text mining platform and service that will have tools for the non-text miner, novices, intermediate text miners, and advanced text miners. The service will also have a robust education and community space.

This work is licensed under a Creative Commons Attribution-NonCommercial License.

VALA2020 Vendor 2 Almeida

Gale Digital Scholar Lab: 12 months on and how are people using it?

VALA2020 VENDOR SESSION 2
Wednesday 12 February 2020, 3:20 – 3:50

Damian Almeida
  • Executive Trainer
  • Gale, a Cengage Company

Please tag your comments, tweets, and blog posts about this session: #vala2020 #v4

Read the paper, view the video of the presentation on the VALAView channel and view the presentation slides here:

Abstract

Gale Digital Scholar Lab offers a straightforward entry point into Digital Humanities for new researchers and experienced scholars. The Lab provides access to large data sets that can be easily mined and exported for use in custom applications and open-source analytical tools. With the Lab, Gale has created a research platform to help bridge the gap that often exists between primary sources that are available in the library and the research needs and workflows of faculty and students. As an extension of a Library’s primary source collections, the Lab will encourage the use of archival holdings to support broader research needs.

This work is licensed under a Creative Commons Attribution-NonCommercial License.

VALA2020 Vendor 2 Petchell

Separate but aligned: using internal partnerships to improve customer experience

VALA2020 VENDOR SESSION 2
Wednesday 12 February 2020, 2:45 – 3:15

Sarah Petchell
  • Training and Consulting Partner
  • ProQuest

Please tag your comments, tweets, and blog posts about this session: #vala2020 #v3

Read the paper, view the video of the presentation on the VALAView channel and view the presentation slides here:

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Abstract

In December 2015, ProQuest acquired Ex Libris. It was announced ProQuest would continue as the information-content arm, while Ex Libris would take over the management of the Workflow Solutions division. This paper will discuss how the integration has progressed by referencing recent projects between the two parts, provide details on internal realignments intended to increase efficiencies in product development designed to lead to an improved experience for both customers and end users. These projects and the ongoing roadmap are focused on continuing to improve the user experience of both ProQuest and Ex Libris products through streamlining workflows and enabling better data driven decision making.y.

This work is licensed under a Creative Commons Attribution-NonCommercial License.

VALA2020 Vendor 1 King

Intuitive library discovery

VALA2020 VENDOR SESSION 1
Tuesday 11 February 2020, 3:20 – 3:50

Cathy King
  • Executive Director
  • OCLC

Please tag your comments, tweets, and blog posts about this session: #vala2020 #v2

Read the paper, view the video of the presentation on the VALAView channel and view the presentation slides here:

Abstract

Today’s library users have expectations based on major commercial services. To be successful in this environment, libraries need to connect to users personally while providing access to a universe of unique, valuable content. OCLC research shows that convenience is considered, in many cases, more important than getting the best search results. The need to meet user expectations is obvious, but the steps to get there may present some challenges. Although improvements will be iterative, speed is imperative. And it will require a willingness to let go of functions and processes that no longer serve the needs of our users.

This work is licensed under a Creative Commons Attribution-NonCommercial License.

VALA2020 Vendor 1 Bentley

Single sign-on and identity: integrated technology for an integrated future

VALA2020 VENDOR SESSION 1
Tuesday 11 February 2020, 2:45 – 3:15

Jon Bentley
  • Commercial Director
  • Open Athens

Please tag your comments, tweets, and blog posts about this session: #vala2020 #v1

Read the paper, view the video of the presentation on the VALAView channel and view the presentation slides here:

Abstract

As distributed working increases and the patterns of our lives change technology underpins our journey as we move across hosted systems. The library eco-system has multiple platforms that work together to provide users with valuable experiences. Digital identity has become a unifier across these platforms. Single sign-on is a stand out benefit from a common ID but the technology that ties together the experience can be complex and have unexpected consequences. At OpenAthens our goal is to remove friction around access while managing the competing priorities around privacy vs insight; piracy vs licence compliance; quality and curation vs availability.

This work is licensed under a Creative Commons Attribution-NonCommercial License.

VALA2020 Session 16 Tyrell

Professional Literacy Suite – leveraging technology to scaffold digital literacy across a business degree

VALA2020 CONCURRENT SESSION 16
Thursday 13 February 2020, 1:45 – 2:15

Simone Tyrell
  • Librarian, Faculty of Business and Law Digital Literacy Programs
  • Deakin University
Leanne Ngo
  • Director, Teaching and Learning Innovations, Faculty of Business and Law
  • Deakin University
Michael Volkov
  • Associate Professor, Department of Marketing
  • Macquarie University
Micaela Spiers
  • Lecturer, Faculty of Business and Law
  • Deakin University
Kerrie Bridson
  • Associate Dean (Quality, Standards & Accreditation), Faculty of Business and Law
  • Deakin University

Please tag your comments, tweets, and blog posts about this session: #vala2020 #s38

Read the paper, view the video of the presentation on the VALAView channel and view the presentation slides here:

Abstract

The Professional Literacy Suite is a set of three embedded digital literacy modules developed to translate the University’s Graduate Learning Outcome of Digital Literacy and support employability. Created as a key Faculty of Business and Law initiative in collaboration with the Library, they are the first of their kind created at a course-wide level at Deakin University. The modules are interactive and media-rich, visually engaging, centred on strong learning design and scenario-based learning. Leveraging off the unique interactive and adaptive technologies of Tumult Hype and Smart Sparrow, their design enables the use of personalised learning, inbuilt analytics and large-scale implementation.

This work is licensed under a Creative Commons Attribution-NonCommercial License.

VALA2020 Session 15 Jefford

A Cadillac, a collection and a community

This session is sponsored by Bibliotheca

VALA2020 CONCURRENT SESSION 15
Thursday 13 February 2020, 2:55 – 3:25

Adam Jefford
  • Lead, Exhibitions
  • State Library of Queensland
Chenoa Pettrup
  • Program Officer, Strategic Engagement
  • State Library of Queensland

Please tag your comments, tweets, and blog posts about this session: #vala2020 #s37

Read the paper and view the video of the presentation on the VALAView channel here:

Abstract

The Frank and Eunice Corley House Photographs collection comprises over 60,000 unsold house photographs that were donated to State Library in 1995. Enhancing the usability and user experience of this collection was a project that spanned 23 years. State Library collaborated with the local community early to develop a grassroots approach to identifying basic location data. Later, it worked with artists, researchers and the general public to foster new understandings of the collection. This paper will highlight how digital tools and analogue processes were integral to facilitating these diverse interpretations.

This work is licensed under a Creative Commons Attribution-NonCommercial License.