Tag Archives: state library of new south wales

VALA2010 Session 14 Forsyth

VALA20120Wiki ecosystems: the development and growth of online communities of practice

VALA 2010 CONCURRENT SESSION 14 – Online Communities
Thursday 11 February 2010 14:55 – 15:25
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-14-forsyth

VALA Peer Reviewed PaperEllen Forsyth

Consultant, Public Library Services, State Library of New South Wales
http://www.sl.nsw.gov.au

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    VALA2010 Session 14 Forsyth Paper 149.58 KB
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    VALA2010 Session 14 Forsyth Presentation 2.83 MB
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    VALA2010 Session 14 Forsyth Podcast 12.24 MB

Abstract

This paper provides an analysis of collaborative wikis managed by the New South Wales public library Reference and Information Services Group. The Reference Excellence wiki and the Readers Advisory wiki are examined to explore the development of collaboration and community amongst and between the participants. There is a discussion of the different purposes of the wikis, their effectiveness, planning, outcomes, time frames and software. How the communities of writers and editors have developed is also discussed. Why people are attracted to participating in and contributing to the different wikis is explored.

VALA2008 Session 10 Forsyth

VALA Peer Reviewed PaperFancy walkie talkies, Star Trek communicators or roving reference?

VALA 2008 CONCURRENT SESSION 10: Enabling Technologies
Wednesday 6 February 2008 15:10 – 15:40
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-session-10-forsyth

VALA Travel ScholarEllen Forsyth, 2006 VALA Travel Scholar

Consultant, Public Library Services, State Library of New South Wales
http://www.sl.nsw.gov.au

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VALA2008 Session 10 Forsyth Paper 74.24 KB
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VALA2008 Session 10 Forsyth Podcast 11 MB

Abstract

This paper investigates the customer service benefits of using Vocera badges, which utilise a portable wireless technology (WiFi), to facilitate roving reference service. Use of portable voice communication devices allows the help to be taken to the people and away from service desks. These communication technologies allow library staff to easily access the expertise of other staff. There are no library uses of Vocera devices in Australia at August 2007.

 

VALA2006 Session 13 Nunn

VALA2006Putting the pieces together: connectivity, content and confidence

VALA 2006 CONCURRENT SESSION 13: Information Literacy and the Digital Divide
Friday 10 February 2006, 11:20 – 11:50
Persistent URL: http://www.vala.org.au/vala2006-proceedings/vala2006-session-13-nunn

VALA Peer Reviewed PaperBarry Nunn

Senior Education Officer, State Library of New South Wales
http://www.sl.nsw.gov.au

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VALA2006 Session 13 Nunn Paper 386.18 KB
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VALA2006 Session 13 Nunn Podcast 9 MB

Abstract

Providing connectivity to public libraries has been a State Library of New South Wales priority since 1997. Without content and the skills for effective use of this content, connectivity is of little value. This paper explores initiatives to enhance the use of online content. Building skills and confidence in staff and clients are important elements in maximising the benefits of enhanced connectivity.