VALA Events 2021: 2020 VALA Award for Crisis Response – SLQLD Anzac Stories

VALA invites you to this special event when we award the 2020 VALA Award for Crisis Response to the first of the joint recipients, State Library of Queensland for the Anzac Stories project. Join us online on Wednesday 24 February 2021 at 12.00 – 1.00pm AEDT.

Presenters: Anna Raunik, Executive Director, Content and Client Services SLQLD and Linda Barron, Director, Visitor and Information Services SLQLD

2020 VALA Award for Crisis Response

Topic: State Library of Queensland presents “ANZAC Stories”

ANZAC Stories was developed as an online response to commemorate ANZAC Day and to promote content available at State Library of Queensland when ANZAC Day events were cancelled due to COVID-19.

The Library commissioned Alkira Software to develop a voice-activated application to allow Queenslanders to request a poppy be left on their behalf at ANZAC Square Memorial Galleries via their smartphone or device. The service also offered the opportunity to listen to The Last Post, stories of past and present serving members of the armed forces, from State Library’s collections, and observe a minute silence.

Developed in four weeks, ANZAC Stories responded to the inability for thousands of Queenslanders to commemorate those who served, and an opportunity to explore the potential for voice activation to be more than a simple transaction. People from all over Australia, as well as the USA, NZ and the UK requested poppies. The option to request an email with a photograph of ‘your poppy’ in the Memorial Galleries allowed the Library to connect with new users and engagement has continued post-ANZAC Day, reinvigorated as part of 75th Anniversary of Victory in the Pacific and Remembrance Day.

Join Anna Raunik, Executive Director, Content and Client Services SLQLD and Linda Barron, Director, Visitor and Information Services SLQLD as they discuss the successful application and their learnings of this new technology.

Guest Speakers:

Anna Raunik is the Executive Director, Content and Client Services and is responsible for collections, services to clients onsite and online. Anna was awarded the VALA 2020 Robert D. Williamson Award.

Linda Barron is the Director of Visitor and Information Services at State Library of Queensland. Linda leads 5 teams, consisting of over 60 staff, to deliver visitor and information services to a diverse range of clients across Queensland, onsite and online. Linda also leads the delivery of school engagement programs, volunteer projects and the government research service, GRAIL.




Online Webinar

FREE to attend for members and non-members.

Registration is essential and numbers are limited. Registration will be confirmed via email. Group participation is welcome.


Those seeking to cancel a registration are encouraged to contact the VALA Secretariat asap – registration numbers are limited for this event, and we appreciate prior advice if you are unable to attend. Please contact the VALA Secretariat (E: or Tel: 03 9844 2933).


Wednesday 24 February 2021, 12.00 midday – 1.00pm AEDT.

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