VALA2002 Proceedings

VALA2002, the 11th VALA Biennial Conference and Exhibition was held at the Melbourne Convention and Exhibition Centre, Melbourne, Australia from 6 – 8 February 2002. The theme of the conference was e-volving information futures.

The following programme was presented at VALA2002. See also the archived VALA2002 conference web site.

VALA is the process of copying old conference abstracts, papers, and presentations onto the new VALA portal. VALA2002 papers will be made available from this section of the VALA web site.

Registering on the VALA web site also allows you to post your own comments about all of the presentations and papers at VALA’s biennial conferences. When commenting please refrain from inappropriate remarks and be aware of VALA’s online code of conduct.

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VALA2002 Plenary 5 Chia

Creating an Inclusive Information Future through Singapore’s Libraries

VALA 2002 PLENARY 5: Christopher Chia
Friday 8 February 2002, 09:00 – 10:15
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-plenary-5-chia

Dr Christopher Chia

National Library Board Singapore

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VALA2002 Plenary 5 Chia Paper 674.69 KB

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Abstract

The National Library Board’s approach to creating an inclusive information future in Singapore was twofold – building an info-literate nation through providing facilities for IT Literacy training programmes, and a nurturing environment in its libraries for further skills development; easing library users into using electronic services through providing online options for basic library services before launching value-added personalized information services. The Board is also building an e-inclusive region by connecting ASEAN and Asia to each other and to the rest of the world. Initiatives include the CONSALWeb which connects a regional grouping of librarians from ASEAN countries.

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VALA2002 Session 10 Saunders

From the library, any e-time

VALA2002 CONCURRENT SESSION 10: e-books
Friday 8 February 2002, 10:45 – 11:15
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-10-saunders

Pam Saunders

Yarra Plenty Regional Library

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VALA2002 Session 10 Saunders Paper 29.43 KB

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Abstract

One possible model for libraries that are investigating the introduction of eBooks, is the digital distribution of eBooks through library and library users computers, via Internet connection. This paper explores the various models that can be adopted to implement the on-line distribution of eBooks. Issues discussed include content availability, content suitability and benefits to library users of on-line eBooks. Models considered include the established netLibrary and the emerging ebrary. A brief comment on the likely time frame to introduce on-line eBooks models is also included.

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VALA2002 Session 10 Hutley

Ebook Readers in Australian public libraries – are they REAL-e worth it?

VALA2002 CONCURRENT SESSION 10: e-books
Friday 8 February 2002, 10:45 – 11:15
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-10-hutley

Sue Hutley

Toowoomba City Library

Wendy Horwood

Brisbane City Council Library Service

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VALA2002 Session 10 Hutley Paper 27.24 KB

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Abstract

Hand-held ebook readers present many challenges for Australian libraries that want to integrate this emerging technology into their library’s service. In 2001, both Toowoomba City Library and the Brisbane City Council Library Service embarked on such projects. This paper reports on the differing experience of these two public library services, outlining difficulties encountered, customer reactions to the technology, and the central issues that acquiring and circulating these readers pose for public libraries in Australia.

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VALA2002 Session 10 Garner

Examining one model of ebooks for an academic library setting

VALA2002 CONCURRENT SESSION 10: e-books
Friday 8 February 2002, 11:55 – 12:30
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-10-garner

Jane Garner, Lynne Horwood and Shirley Sullivan

University of Melbourne

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VALA2002 Session 10 Garner Paper 25.36 KB

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Abstract

In late 2000, CAVAL Collaborative Solutions organised a consortial purchase of netLibrary for interested member institutions. Throughout 2001, netLibrary was examined by a number of working groups at the University of Melbourne. This paper presents findings that cover a range of issues: acquisition, collection content, functionality, disability access issues, ereserve and administrative issues.

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VALA2002 Session 11 Cooke

The Cybrary – seamless for the customer, fine needlework for the staff

VALA2002 CONCURRENT SESSION 11: Portals and Content Delivery
Friday 8 February 2002, 10:45 – 11:15
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-11-cooke

Helen Cooke, Eric Hornsby and Heather Todd

University of Queensland

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VALA2002 Session 11 Cooke Paper 62.12 KB

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Abstract

The University of Queensland Cybrary delivers high quality customer focused innovative information resources, services and programs that are integrated with and central to the University’s teaching, learning and research activities. The Cybrary website – www.cybrary.uq.edu.au – enables customers to access information more or less seamlessly anywhere anytime. This paper will go behind the seams to discuss some of the technologies that underpin service delivery and some of the implications for the Cybrary’s human, physical and financial resources.

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VALA2002 Session 11 Leigh

Co-Branding and sticky web sites – E-Content and the library’s role

VALA2002 CONCURRENT SESSION 11: Portals and Content Delivery
Friday 8 February 2002, 11:20 – 11:50
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-11-leigh

Sally-Anne Leigh

University of Canberra

Simon Best

Department of Family and Community Services, ACT

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VALA2002 Session 11 Leigh Paper 622.65 KB

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Abstract

As the amount of real time access information grows exponentially, and vendors increasingly target end users, libraries face an increasingly difficult task to remain a central part of the information loop. Through branding services with library logos and common elements, libraries can maintain a continuing role in the process and further develop and enhance the partnerships, which exist between libraries and external partners. The use of portals as “sticky web sites” encourages libraries to be seen as a one-stop shop for information access. To remain at the forefront, libraries also must pay more attention to marketing principles.

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VALA2002 Session 11 Clark

User-Centred Evaluation and Design: A Subject Gateway Perspective

VALA2002 CONCURRENT SESSION 11: Portals and Content Delivery
Friday 8 February 2002, 11:55 – 12:30
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-11-clark

Nicole Clark and Denise Frost

University of Queensland

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VALA2002 Session 11 Clark Paper 289.50 KB

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Abstract

Customer expectations of gateway services as well as their information needs are dynamic. The Australasian Virtual Engineering Library (AVEL) has consequently taken an iterative approach to interface design, usability testing and customer needs analysis. User-centred design has ensured that AVEL remains relevant to the way its target audience seeks information to solve “real world” problems. This paper details the methodologies that have been employed by AVEL to discover the needs of customers. It particularly focuses on heuristic evaluation and scenario based testing as useful analysis tools. It looks at the importance of identifying and responding to the unique resource requirements and information seeking behaviours of discipline-specific target audiences and uses engineers and IT professionals as one example. The results of usability investigations and our responses to customer demands are discussed and some conclusions for future development are drawn.

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VALA2002 Session 12 Blake

Implementation of the OpenURL and the SFX Architecture in the Production Environment of a Digital Library

VALA2002 CONCURRENT SESSION 12: Standards and Protocols
Friday 8 February 2002, 10:45 – 11:15
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-12-blake

Miriam Blake

Los Alamos National Laboratory Research Library

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VALA2002 Session 12 Blake Paper 118.75 KB

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Abstract

The Los Alamos National Laboratory Research Library was an early adopter of the OpenURL framework, implementing the SFX architecture live across multiple in-house databases and an extensive electronic journal collection housed both internally and at outside publisher/aggregator sites. Basic issues of reference linking such as appropriate copy, context-sensitive linking, and the need for standards in open solutions are mentioned. Use of OpenURL in a general framework and its incorporation into SFX and deployment in the larger scholarly information environment is discussed. The paper focuses on practical considerations in the implementation of SFX and OpenURL in an evolving production environment.

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VALA2002 Session 12 Green

Building a shared authentication infrastructure: a matter of trust

VALA2002 CONCURRENT SESSION 12: Standards and Protocols
Friday 8 February 2002, 11:20 – 11:50
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-12-green

Peter Green

Curtin University of Technology

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VALA2002 Session 12 Green Paper 26.26 KB

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Abstract

The Western Australian Group of University Librarians (WAGUL) was successful in obtaining a substantial grant from the Commonwealth Development Pool (CDP) to fund a major authentication project. The resulting WAGUL Authentication Project will deliver a distributed authentication infrastructure for the five Western Australian Universities. This paper describes the motivations for the project, the expected benefits and the journey itself.

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VALA2002 Session 12 Moreno

When protocol works: the state of the ISO ILL Protocol in the Australian resource sharing environment

VALA2002 CONCURRENT SESSION 12: Standards and Protocols
Friday 8 February 2002, 11:55 – 12:30
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-12-moreno

Margarita Moreno and Rob Walls

National Library of Australia

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VALA2002 Session 12 Moreno Paper 55.72 KB

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Abstract

The ISO Interlibrary Loans Protocol (ISO 10160/10161) is increasingly being adopted by ILMS vendors, who are either developing modules to manage interlibrary loans traffic or incorporating existing systems developed by other vendors to enhance the overall functionality of their product. This paper will provide an overview of the protocol and its importance in supporting peer to peer interlibrary loan/document delivery activities. It will also review the level of protocol compliance of a number of ILL systems implemented, or available, in Australia. When choosing an ILL management system libraries must consider a range of issues, including: volume of transactions, borrowing and lending patterns, the level of automation of ILL partners, internal workflow, and service standards. The paper will consider the importance of these issues in the selection of an ILL system, and the need for, and level of ISO compliance of the system. The role of related standards such as Z39.50, NISO Circulation Interchange Protocol, and ISO2146 the international standard for library directories, will be considered.

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