VALA2000 Session 5 Hannan

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New millennium, even more technology – can we cope?

VALA 2000 CONCURRENT SESSION 5: Technology Management
Wednesday 16 February 2000, 14:00 – 14:30

Chris Hannan

Eastern Regional Libraries, Melbourne, Victoria

VALA Peer Reviewed Paper

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This paper discusses some of the problems libraries are likely to encounter in satisfying demand for technology-based services. In particular, it examines the issues that are likely to determine the shape and nature of the IT infrastructure and support services that underpin electronic service delivery. Finally it considers a planning approach which may help in describing, analyzing and justifying important changes that will inevitably be necessary to the IT infrastructure.