Finding a new voice: keys to building successful online communities

VALA 2010 CONCURRENT SESSION 14 - Online Communities
Thursday 11 February 2010 14:20 - 14:50
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-14-salisbury

Fiona Salisbury

Learning & Research Services Manager, Library, La Trobe University
http://www.lib.latrobe.edu.au

Sandi Monaghan

Learning & Research Services Manager, Library, La Trobe University
http://www.lib.latrobe.edu.au

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Abstract

This paper examines La Trobe University Library's experience in adopting Web 2.0 technologies to build and increase interaction with their online community. Examples discussed include the library blog and LMS discussion threads. The content, participation, and online conversation in these examples are examined and analysed with a view to understanding key elements in building successful online communities.