Evaluating Web 2.0: user experiences with public library blogs

VALA 2010 CONCURRENT SESSION 13 - Web/Library 2.0
Thursday 11 February 2010 10:30 - 11:00
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-13-mclean

Michelle McLean

Information Librarian, Casey-Cardinia Library Corporation
http://www.cclc.vic.gov.au

Paul Mercieca

Lecturer - Information Management and Digital Publishing, RMIT University
http://www.rmit.edu.au

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Abstract

How well do Web 2.0 tools work for libraries? There have been countless articles written about which Web 2.0 tools libraries should be using and for what purposes, but what about the success of those that are already being used? Casey-Cardinia Library Corporation (CCLC) conducted a survey of online and in-building users over a two-week period to discover their awareness of and use of CCLC's five library blogs. This data, in conjunction with statistics from Google Analytics, provided an interesting insight into library users and their interaction with CCLC's Web 2.0 endeavours.