Wiki-connections: creating synergies within an academic library's virtual health hub

VALA 2010 CONCURRENT SESSION 11 - Social Networking
Thursday 11 February 2010 11:05 - 11:35
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-11-pugh

Majella Pugh

Acting Senior Manager, Health Sciences Libraries, The University of Queensland
http://www.library.uq.edu.au

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Abstract

Wikis are still considered new technology in an emerging and evolving trend (Web 2.0). In recent years, wikis have been implemented in multi-branch services and standalone libraries. This paper reports on the support a wiki provides a virtual hub of health branches within a university library service. Six of the university's fourteen branch libraries regularly populate a wiki space with health content, reinforcing synergistic relationships strengthened through a 2008 changed service model. One year later, targeted feedback and a Keepad (clicker) session indicate that health library staff find the space more integral to their daily work than usage statistics imply.