• VALA2014 Session 4 Murdoch


    Journey into the user experience: creating a library website that's not for librarians

    VALA2014 CONCURRENT SESSION 4: User Discovery and Experiences
    Tuesday 4 February 2014, 15:15 - 15:45
    Persistent URL: http://www.vala.org.au/vala2014-proceedings/vala2014-session-4-murdoch

    Craig Murdoch and Shari Hearne

    Auckland University of Technology, New Zealand

    Please tag your comments, tweets, and blog posts about this session: #vala14 and #s12

    VALA Peer Reviewed

    pdf  VALA2014-Session-4-Murdoch-Paper (372.26 kB)  

    View the presentation View the presentation VALA2014 Session 4 Murdoch on the VALA2014 GigTV channel


    Auckland University of Technology Library started work on a major redevelopment of its website in 2012. The problem was that the website content, as is the case for many library websites, had been written by librarians with almost no user input. The challenge was to redesign the website, rethinking our entire focus and placing the user at the centre of the process. This is the story of a journey of transformational change based on our user-centric approach. We believe we have achieved what we set out to do and created a website that’s built not for librarians but for users.

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    This work is licensed under a Creative Commons Attribution-NonCommercial License.


  • VALA2010 Session 16 Clancy


    VALA20120Usability testing: a client-centred approach to innovation

    VALA 2010 CONCURRENT SESSION 16 - Usability/Portability
    Thursday 11 February 2010 14:20 - 14:50
    VALA Peer Reviewed PaperPersistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-16-clancy


    Kat Clancy

    Library Web Developer, Deakin University

    Michelle Watson

    Web Cataloguing Librarian, Deakin University

    Please tag your comments, tweets, and blog posts about this session: #VALA2010


    Systematic usability testing of the library website was unheard of at Deakin University Library three years ago. However, over the last two years, a large scale usability testing program has evolved and various methodologies have been trialled and tested by the team. This paper discusses the methodologies used by the team, and the changes that were made to the Library's search interfaces as a result of the studies. The paper provides useful insights on what we did right, and on what we need to do differently in future usability studies.

  • VALA2008 Plenary 5 Wroblewski


    VALA2008 Keynote SpeakerDesigning for today's Web

    VALA 2008 PLENARY 5: Luke Wroblewski
    Luke WroblewskiThursday 7 February 2008 09:00 - 10:15
    Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-plenary-5-wroblewski

    Luke Wroblewski

    Senior Principal of Product Ideation & Design, Yahoo! Inc. and Principal of LukeW Interface Designs, USA, http://www.lukew.com and http://www.yahoo.com

    Please tag your comments, tweets, and blob posts about this plenary presentation: #VALA2008


    In this presentation, Luke will dissect several important trends on the Web and their impact on the design of Web-based services and products. In particular: the trend from locomotion to manipulation and conversation (how to deal with crowded shelf space and purely digital services); the trend from sites to content experiences (how do we design when search, content aggregators, and display surfaces rule the Web); the trend from page-level interactions to micro-interactions (how can we explain available actions and their state); the move from only webmasters making content to everyone making content (what does this do to creative control). Addressing these trends is at the core of designing for today's Web.

  • VALA2006 Session 6 Lodge


    VALA2006What can librarians learn from the Internet's 10 most popular sites?

    VALA 2006 CONCURRENT SESSION 6: Usability
    Wednesday 8 February 2006, 14:00 - 14:30
    Persistent URL: http://www.vala.org.au/vala2006-proceedings/vala2006-session-6-lodge

    VALA Peer Reviewed PaperDamian Lodge

    Associate Director – Centre for Information Studies, Charles Sturt University

    Please tag your comments, tweets, and blob posts about this session: #VALA2006


    This paper discusses results from research undertaken during 2005 which examined the Internet's ten most popular websites and the functions and features of these websites that can be applied to library web pages. Qualitative interviews were undertaken with library web developers to provide an understanding of some of the issues affecting the library web pages that are being designed and built today. The research results provide valuable information from popular and library websites that can be used to improve the design, functionality, use of technology, content, feedback and planning of our next generation of websites.


  • VALA2006 Session 6 Foott


    VALA2006A usability study of the library catalogue at Monash University Library

    VALA 2006 CONCURRENT SESSION 6: Usability
    Wednesday 8 February 2006, 14:35 - 15:05
    Persistent URL: http://www.vala.org.au/vala2006-proceedings/vala2006-session-6-foott

    VALA  Peer Reviewed PaperStephanie Foott

    Web Manager, Monash University Library

    Simon Huggard

    Systems Manager, Monash University Library

    Please tag your comments, tweets, and blob posts about this session: #VALA2006


    During 2004, Monash University Library undertook a usability study of its library catalogue. A number of things were tested including terminology, search behaviour, search types, users’ ability to deal with mixed results, preferred interface and layout, including selection and formatting of records, as well as tasks to do with lending and requesting of items. Methodology and outcomes are discussed in the paper, as well as information relating to programs and documents used in the study.


  • VALA2006 Session 6 Alexander


    VALA2006Usability versus accessibility: best friends or worst enemies?

    VALA 2006 CONCURRENT SESSION 6: Usability
    Wednesday 8 February 2006, 15:10 - 15:40
    Persistent URL: http://www.vala.org.au/vala2006-proceedings/vala2006-session-6-alexander

    VALA Peer Reviewed PaperDey Alexander

    Usability Specialist, Monash University

    Please tag your comments, tweets, and blob posts about this session: #VALA2006


    This paper discusses the relationship between usability and accessibility in web design which is thought by some to involve contradictory design requirements. It examines the relationship between the two design fields by comparing and contrasting definitions of each along with the techniques and methods used by their practitioners. It considers two commonly-expressed views of the relationship, concluding that both are misleading. The paper defends the view that usability and accessibility are complementary design philosophies and recommends that practitioners in each field embrace the methods and techniques of the other.


  • VALA2006 Plenary 2 Payette


    VALA2006 Keynote SpeakerChoosing technology that can evolve with user needs: a service-oriented approach to e-research, e-scholarship and advanced scholarly publication

    Sandy PayetteVALA 2008 PLENARY 2: Sandy Payette
    Wednesday 8 February 2006, 16:10 - 17:25
    Persistent URL: http://www.vala.org.au/vala2006-proceedings/vala2006-plenary-2-payette

    Sandy Payette

    Researcher and Co-Director of the Fedora Project, Cornell Information Science, Cornell University, USA
    http://www.infosci.cornell.edu and http://www.cs.cornell.edu/payette

    Please tag your comments, tweets, and blob posts about this plenary presentation: #VALA2006


    Emerging trends in the processes of scholarly research and scholarly communication present significant challenges to libraries and other information-oriented institutions in terms of choosing technologies that best position for the future. The challenge of “connecting with users” has typically been associated with the most visible layer of an information system: the user interface itself. At the same time, it is essential that we understand how the choice of technologies that lie beneath this visible layer will reverberate throughout a system, ultimately enabling or disabling users in their creation, manipulation, and use of information resources. This is especially true over time as user needs change, and information must be re-used and repurposed for new or evolving contexts. The significance of service-oriented architectures, with Fedora as an example, is discussed in the context of meeting user requirements in the areas of institutional repositories, scholarly publication, e-research, and e-scholarship applications.


  • VALA2000 Session 1 Kurzeme


    Persistent URL: http://www.vala.org.au/vala2000-proceedings/vala2000-session-1-kurzeme

    Our virtual clients: changing to meet the challenge

    VALA 2000 CONCURRENT SESSION 1: Hybrid Libraries
    Wednesday 16 February 2000, 11:20 - 11:50

    Indra Kurzeme

    Manager, Experimedia, State Library of Victoria

    Catherine Herman

    Web Coordinator, State Library of Victoria

    VALA Peer Reviewed Paper

    Please tag your comments, tweets, and blob posts about this session: #VALA2000


    In 1998/99 the State Library of Victoria conducted a usability evaluation of the Library’s Web site. This paper examines the evaluation process and the consequent recommendations and implementation. Issues to be addressed include:

    • the evaluation process
    • the recommendations from the evaluation report
    • the development and project management of a web strategy
    • the role of State Library staff in the production of online content
    • the relationships between our online and onsite users
    • the re-engineering of the navigational infrastructure, and
    • proposals for e-commerce, specialist channels, visitors’ centre, visitor registration and Victorian Certificate of Education targeted material.

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